Questions people ask us first.

My property is damaged, what's my first step?

Call Washburn Restoration Services right away. We'll secure your property, prevent further damage, and quickly document everything to support your insurance claim. Our prompt response helps protect your property and simplifies your recovery.

Can I choose my restoration company, or must I use the one recommended by my insurance?

You have the right to select your own restoration company. We work directly for you, not the insurance company, ensuring your best interests are prioritized throughout the restoration.

How exactly do you handle insurance companies?

We personally manage all insurance negotiations. We clearly document the damage and communicate effectively with your insurance adjuster. If insurers become challenging, we partner with experienced public adjusters to ensure your interests are fully protected.

What if my insurance doesn't initially agree with the repair costs?

If your insurance carrier disputes the necessary repairs or costs, we may utilize our partnered public adjusters. They help negotiate and advocate strongly on your behalf to secure a fair resolution.

How soon can you begin the restoration process?

Our team begins restoration immediately after the property is safe to enter and insurance approval is secured. We know timely action reduces damage and speeds your return to normal life.